Our Goals
Thomson Reservoir
Our goals relate to the following priority areas:
Water Resources
Goals
- Protect and conserve Melbourne's existing water resources
- Protect our water supply catchments from bushfire
- Develop alternative water resources, including recycled water, that meet our customers' current and future needs
- Increase water resource efficiency.
Public Health
Goals
- Supply high quality and reliable drinking water
- Deliver safe sewage transfer, treatment and disposal
- Manage flood risk.
Natural Environment
Goals
- Improve environmental outcomes from all aspects of our business
- Improve river health and the marine environment
- Improve biodiversity
- Preserve and promote our cultural heritage
- Meet planned reductions in greenhouse gas emissions and increased use or export of renewable energy.
Financial Viability
Goals
- Increase business value through innovation and efficiency
- Balance investments and levels of service and risk
- Maximise resource efficiency
- Maintain sound governance
- Ensure investment decisions are sustainable
- Deliver planned shareholder returns.
Infrastructure
Goals
- Ensure stringent regulatory obligations are met
- Provide efficient and effective capital planning processes and maintenance programs
- Develop and implement efficient capital investment and operations programs
- Minimise waste disposal and maximise resource recovery.
Our People
Goals
- Provide a safe and enjoyable work environment which brings out the best in people
- Retain and attract a diverse, motivated, skilled and experienced workforce
- Encourage our people to develop and share knowledge gained from each other and stakeholders
- Implement a framework which rewards employees' performance against the delivery of our business objectives.
Relationships
Goals
- Identify and meet customer service expectations
- Develop enduring partnerships with retail water businesses, developers and other customers through open and transparent communication
- Build cooperation with all levels of government and regulators
- Further develop programs to support corporate social responsibility
- Foster the exchange of knowledge with the community
- Develop collaborative relationships with suppliers to gain support for our sustainability principles
- Engage and inform the community to seek its support for our projects and priorities.
Our Workplace
Goals
- Foster a culture that encourages sustainable behaviour
- Ensure that sustainability principles and underpin our workplace policies and practices
- Encourage and recognise innovation and ideas for sustainability improvements.